Inion Oy is a medical device company focused on the development and commercialization of innovative biodegradable and bioactive implants for Specialty Orthopaedics, Craniomaxillofacial and Spinal applications. Our company’s core expertise is commercialization of biodegradable implants made from its proprietary Inion® family of biomaterials. Our focus is to provide complete solutions for target surgical procedures. Inion was founded in Finland 20 years ago and is now a part of Naton Medical Group, a leading orthopedic company in China. Inion biodegradable implants are designed and manufactured in state of the art product development and clean room production facilities in Tampere. Inion Oy has a subsidiary in the USA.
We are looking for a new member to join our team!
Customer Service Specialist
Your main task is to provide service excellence to external and internal customers. You will serve as the interface between global customers and our own organization, ensuring high level of customer satisfaction. You will communicate with production planning, operations, sales, finance and product line managers. Your daily tasks include order processing, lead time follow up, order confirmations, supporting our global order-delivery chain, invoicing, communicating with accounting for payment allocation and supporting in courier shipment arrangements. Responsibilities may also include purchasing, sales reporting and CS development, for which the tasks will be separately defined according to your abilities.
Education: BBA level, preferably from International Business, or corresponding amount of work experience
Job Experience: At least 2-3 years in Customer Service/international business/import/export/logistics
Professional Skills: Fluent spoken and written Finnish and English (German, French or Spanish is a plus), understanding of working with Incoterms and processes, experience in using SAP ERP system, (Excel, Word, Power Point, Outlook)
Personal abilities: Service driven, dynamic, flexible, independent self-starter, able to handle pressure in a fast-moving environment, enthusiastic to gain new skills, logical problem solver, pedantic, able to work across different cultures.
If you need more information, please call Terhi Marttinen +358 40 8491908. Email your application with cv and salary request to email@example.com by 18th June 2021 at the latest. We will handle applications as they arrive and start interviewing potential candidates immediately.